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Plateplan / policy 03

Refund & Cancellation Policy

How renewals can be stopped and when a subscription payment may be refunded.

Last updated 21 July 2026
01

Cancel a subscription

Use the subscription management portal reached from the post-checkout page or contact support. Cancellation prevents the next monthly or annual renewal. Save any exports you want before access ends.

02

Unused allowances

Subscription allowances are service limits for the current period. They do not roll over, cannot be transferred and have no cash value. An unused allowance does not by itself create a refund right.

03

Refund review

Except where mandatory law requires otherwise, current-period subscription fees are non-refundable after digital access or generation has been used. Duplicate charges, billing errors, unauthorised payments and a service that was not supplied will be reviewed promptly. Contact us with the account email, charge date and amount.

04

Payment-provider boundary

Approved refunds are sent through the original Stripe or PayPal payment method. Processing time is controlled by the payment provider and card issuer. A dispute does not replace contacting support, though legal chargeback rights remain available.

05

Consumer rights

Nothing in this policy limits statutory consumer rights. Where a cooling-off or digital-content rule applies, we will follow it, including any express request to begin digital performance and the consequences explained at checkout.

06

Contact

Email support@aishwaaconsultt.shop or call +44 7975106734. Last updated: 21 July 2026.